Privacy Policy

At Medical Cannabis Card Fresno, protecting your privacy matters to us just as much as helping you get your medical marijuana recommendation. This policy explains what information we collect when you visit our website or book an evaluation with us, how we use it, and the steps we take to keep it safe.

We know that health information is sensitive. That's why our practices are built around HIPAA principles wherever they apply, and why we limit who can access your records to only the people who actually need them to do their job.

By using our website or booking a consultation through us, you're agreeing to the practices outlined below. Please take a few minutes to read through it.

What Information We Collect

When you schedule an evaluation with us, we ask for the basics needed to confirm your identity and connect you with a licensed physician. That includes your name, contact details, and some form of identification, along with any health information relevant to your evaluation.

We also collect some technical details automatically when you browse our site, things like your IP address, device type, and how you interact with our pages. We rely on tools such as Google Analytics to understand this and to keep our website running smoothly and securely.

Your Health Information

When you speak with one of our licensed physicians, they'll ask about your medical history and current health to determine whether a medical marijuana recommendation is appropriate for you. This information is handled carefully and used only for that purpose.

We don't use your health details for marketing, and we don't hand them over to anyone outside our care team without your permission, unless we're legally required to.

How We Use Your Information

Generally speaking, we use what we collect to:

• Match you with a licensed physician for your evaluation
• Confirm your identity and eligibility
• Process your payment and schedule your appointment
• Send you appointment reminders and updates
• Keep accurate records for compliance purposes
• Improve how our website works

Payments

All payments go through secure, third party processors. We never see or store your full card number on our own servers. If you're redirected to a payment provider's site to finish checking out, their privacy policy covers what happens with your information there.

Cookies and Website Analytics

Like most websites, ours uses cookies to help things run better and to give us a sense of how people use our site. You're free to adjust your browser to block cookies, though a few features might not work quite right if you do.

Staying in Touch

If you give us a phone number or email, we may use it to send appointment confirmations, reminders, or the occasional update about our services. You can opt out of anything promotional whenever you'd like. We won't sell your email or phone number to anyone.

Who We Share Information With

We only share what's necessary, and only with:

• The licensed physician handling your evaluation
• Trusted vendors who help us with hosting, payments, or communication
• Legal authorities, if we're required by law to disclose something

We do not sell your personal or health information. Period.

How We Protect Your Data

We use a combination of technical and administrative safeguards, including encryption, to keep your information secure. That said, no online system is completely risk free, and we can't promise absolute security, though we work hard to minimize that risk.

Your Rights as a California Resident

Since we serve patients here in Fresno and throughout California, the California Consumer Privacy Act (CCPA) gives you a few specific rights, including the ability to:

• Ask what personal information we have on file for you
• Request that we delete your personal information
• Know that we don't sell your data, so there's nothing to opt out of there

If you'd like to make any of these requests, just reach out to us using the contact details below. We'll get back to you within 30 days.

Children's Privacy

Our services are meant for adults 18 and older. We don't knowingly collect information from anyone under 18, and if we ever find out we have, we'll delete it right away.

Questions About This Policy

If anything here isn't clear or you'd like to submit a privacy request, reach out to us anytime:

Medical Cannabis Card Fresno

Phone: (559) 234-4795

Email: contact@medicalcannabiscardfresno.com

Address: 1510 C St, Fresno, CA 93706