HIPAA Compliance and Health Information Privacy
Date published: Published
Date modified: Last updated
Protecting your privacy is something we take seriously at Medical Cannabis Card Fresno. As a telehealth service connecting Fresno patients with licensed physicians for medical marijuana evaluations, we understand that your health information is personal, and we've built our practices around keeping it that way.
Our policies and systems are designed with HIPAA (the Health Insurance Portability and Accountability Act) in mind, so this page walks through what that means and how we put it into practice.
What Is HIPAA?
HIPAA is a federal law passed in 1996 that sets national standards for protecting sensitive patient health information. It requires organizations that handle medical data, like ours, to put safeguards in place that prevent unauthorized access, disclosure, or misuse of that information.
At its core, HIPAA is about three things: keeping health information confidential, securing electronic records and communications, and giving patients real control over their own medical data.
Our Approach to Compliance
We've put administrative, technical, and physical safeguards in place that align with HIPAA standards. In practice, that means your health information is:
- Only collected when it's actually needed for your evaluation
- Stored on secure systems with limited access
- Protected from unauthorized disclosure or misuse
- Only accessible to the physicians and staff who need it to do their job
We regularly review our policies and systems to make sure we're keeping up with best practices.
What Counts as Protected Health Information
Protected Health Information, or PHI, refers to anything that identifies you and relates to your health or care. For our patients, that typically includes things like:
- Your medical history or current health conditions
- Notes from your physician consultation
- Details from your telehealth visit
- Information related to your medical marijuana evaluation
All of this is treated with the same level of care and protection required under HIPAA.
How We Keep Your Information Safe
We rely on a few different layers of protection to keep your information secure.
Administrative safeguards limit who on our team can access your health information, based on whether they actually need it for their role.
Technical safeguards cover the systems themselves, encrypted communication, secure storage, and access controls that keep your data protected as it moves through our platform.
Physical safeguards protect the infrastructure behind the scenes, the servers and networks that support our telehealth services.
Together, these layers work to keep your information confidential and accurate.
Keeping Your Telehealth Visit Private
Since your evaluation happens remotely, we use secure video calls, protected messaging, and encrypted transmission for any medical documentation involved. These tools are there to make sure your visit stays just as private as an in person appointment would be.
How Your Information Gets Used
We only use or share your health information when it's necessary, such as to:
- Support your physician during your evaluation
- Facilitate your telehealth visit
- Keep accurate records for compliance purposes
- Meet legal requirements when we're required to
We do not sell your medical information, ever.
Your Rights as a Patient
You have certain rights when it comes to your own health information, including the ability to:
- Ask to see your personal health records
- Request a correction if something's inaccurate
- Ask us to limit certain uses of your information
- Request a specific, confidential way to be contacted
If you'd like to make any of these requests, just reach out using the contact details below.
Data Security
We use reasonable safeguards, including encryption and controlled access, to protect your data from unauthorized use or disclosure. That said, no system connected to the internet can promise complete security, and we want to be upfront about that even as we do our best to minimize risk.
This page works alongside our Privacy Policy and Terms of Use, which go into more detail on how your data is collected and handled overall.
Frequently Asked Questions
Is Medical Cannabis Card Fresno HIPAA compliant? Yes. We follow privacy and security practices built around HIPAA standards to protect your health information throughout your telehealth evaluation.
How do you protect my information? We use secure systems, limited access controls, and privacy safeguards designed to keep patient data protected from unauthorized access or disclosure.
Are telehealth visits actually secure? Yes. Our telehealth consultations use HIPAA aligned technology to help keep your visit private and confidential from start to finish.
Is my medical marijuana evaluation kept confidential? Yes. Any evaluation conducted through one of our licensed physicians is treated as confidential medical information under HIPAA guidelines.
Who can see my health information? Access is limited strictly to the licensed physician handling your care and any staff members who need it to support your evaluation.
Questions About Your Privacy?
Medical Cannabis Card Fresno
Phone: (559) 234-4795
Email: contact@medicalcannabiscardfresno.com
Address: 1510 C St, Fresno, CA 93706
