Privacy Policy

Last Updated: 16 September 2025
At Medical Cannabis Card Fresno, protecting your privacy is part of our commitment to patient care. This policy explains what information we collect, how it is used, and the choices you have.

Our Commitment

We respect your privacy and safeguard your personal, medical, and payment details. All practices comply with HIPAA, the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), state laws, and Fresno local ordinances.

Information We Collect

We may collect the following types of information:

  • Personal Details: Name, contact information, ID, and proof of Fresno residency.
  • Medical Information: Health history, conditions, medications, and prior cannabis use, if shared.
  • Technical Data: Device type, browser, IP address, cookies, and site usage.
  • Payment Details: Processed securely through third-party providers; we do not store full card numbers.
  • Account & Location Data: Basic account credentials (when you sign up), ZIP code, or general location to confirm eligibility.
  • Children’s Privacy: Our services are not intended for children under 13. We do not knowingly collect personal information from anyone under 13 and will delete such data if discovered.

Why We Collect Information

We use the information collected to:

  • Confirm your identity, age, and residency.
  • Provide accurate medical cannabis evaluations.
  • Send service updates, reminders, and important notifications (via email, SMS, or phone calls).
  • Meet California and Fresno legal requirements.
  • Improve site functionality, security, and services.
  • Understand how our site is used (through cookies and analytics) and personalize your experience.

Cookies and Analytics

We use cookies and similar technologies to analyze website traffic and improve user experience. You can accept or deny cookies in your browser settings. Denying cookies may limit personalized features. We may also use trusted analytics providers (such as Google Analytics or Microsoft Clarity) to collect anonymous data like page views, time spent on site, and device/browser information. This helps us optimize our services and detect fraud or security issues.

Do Not Sell or Share My Personal Information (CPRA)

Under the CPRA, California residents have the right to opt out of the sale or sharing of their personal information. While Medical Cannabis Card Fresno does not sell personal information, we still provide a “Do Not Sell or Share My Personal Information” option on our website.

Information Sharing

We do not sell or trade your information. Data may only be shared with:

  • Licensed doctors for evaluation purposes
  • Trusted service providers under strict privacy agreements
  • Government authorities, when required by law or regulation

How We Protect Data

We use industry-standard safeguards, including:

  • Encrypted online connections.
  • HIPAA-compliant record storage.
  • Restricted staff access with authentication controls.
  • End-to-end encryption for sensitive data.
  • Regular monitoring and system checks.

Data Retention

We retain personal data only as long as necessary to provide services and comply with legal or business obligations. This may include:

  • Legal requirements under state or federal law.
  • Protecting or defending our legal rights.
  • Maintaining accurate business and financial records.

Once data is no longer required, it is securely deleted.

Your Rights

Under CCPA and CPRA, you may request to:

  • Know the categories and specific pieces of personal information we collect.
  • Understand the sources, purposes, and third parties with whom data is shared.
  • View or update your records.
  • Receive a copy of your data in a secure format.
  • Adjust your communication preferences.
  • Request deletion of your account and related data (unless retention is required by law).

Contact Us

For privacy-related questions or requests, reach out to our Medical Cannabis Card Fresno support team. We respond within 24 hours. Email: contact@medicalcannabiscardfresno.com Phone: 5592344795

Policy Updates

We may update this Privacy Policy at any time. Updates will appear here with a revised “Last Updated” date. Continued use of our services means acceptance of the updated policy.